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Job Locations PH-Manila
Posted Date 2 weeks ago(9/3/2021 12:30 PM)
Are you ready to accelerate your career? Join Cielo as a Sourcing Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Sourcing Specialist is responsible for building talent pipelines for a designated client and identifying potential candidates for current and future hiring needs. In partnership with the recruitment team, the Sourcing Specialist leverages recruitment marketing, industry research, social media, and Cielo business intelligence to target and connect with passive candidates.    Responsibilities   - Implement traditional, creative, and targeted candidate attraction strategies - Develop subject matter expertise regarding functionality and search optimization - Provide research support to the recruitment team, including market or salary data, as needed - Incorporate Cielo proprietary software to establish candidate searches for assigned talent pipelines and positions - Utilize recruitment marketing, including social media, mobile, and email campaigns to cultivate and grow talent communities - Utilize proactive sourcing strategies to identify and connect with passive talent - Deliver comprehensive support and consultation to business hiring groups in driving sourcing strategy - Maintain and incorporate diversity initiatives to candidate attraction strategies, ensuring the talent communities include individuals of varied backgrounds, experiences, and styles - Conduct phone (or video) screens with passive and active candidates to determine qualifications against position requirements - Support recruitment team needs by reviewing active candidate applications against job requirements, utilize screening questions to qualify candidates for positions, and update recruitment systems, as necessary - Other duties as assigned      Qualifications    Education:   - High school diploma or equivalent, required - Bachelor’s degree, preferred.   Experience:   - 2+ years’ experience in a business or office environment, emphasizing customer experience and administrative task support - 1+ years’ experience in Human Resources, Talent Acquisition, or similar field, preferred   Functional/Technical Knowledge, Skills and Abilities required:   - Excellent verbal and written communication skills - Basic understanding of Applicant Tracking Systems (ATS) and other recruitment technologies utilized in candidate recruitment process - Ability to construct and utilize search strings - Proficiency with Microsoft Office Suite   About Cielo Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at +1 877 797 3379 or at talent.acquisition@cielotalent.com  
Job ID
2021-15147
Job Locations PH-Manila
Posted Date 2 weeks ago(9/8/2021 4:31 AM)
Are you ready to accelerate your career? Join Cielo as Senior Recruiter! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Senior Recruiter is responsible for Service Excellence throughout the recruitment cycle. The Senior Recruiter acts as a brand ambassador for their client and partners with the hiring managers in a consultative capacity. They are focused on delivering top talent for their hiring managers while providing proactive and timely communication on the status of the search. The Senior Recruiter is expected to stay abreast of industry and market specific information or trends that could impact the search. They will act as a mentor to Recruiters as well as other team members. They demonstrate innovation and outside of the box thinking with their search techniques.     Responsibilities   Finding Candidates: - Complete a detailed job scope conversation with the hiring leader to determine position specifications. - Timely review of applicants who have applied via the applicant tracking system. - Build and deploy effective recruitment marketing campaigns specific to the job opening. - Source candidates via resume databases and networking sites using sophisticated Boolean search language. - Source candidates via social media channels and deep web sourcing techniques. - Generate targeted lists of passive candidates using member subscriptions and technologies. - Solicit and pursue referrals from business networks and/or internal referrals. - Utilize proprietary software for mobile and email campaigning to talent communities  Engaging Candidates: - Use a sophisticated mix of media to connect with talent community (phone, email, campaigning, network introductions and social media). - Provide value propositions uniquely tailored to each candidate situation and interest level in the job. - Prepare candidates for interviews; providing logistical information, interview schedule, appropriate attire and expectations for follow up from the recruiter; additional counsel as needed. - Ensure all candidates are provided with timely updates concerning the status of their applications and interviews. - Throughout the process, keeps a strong pulse on the interest levels and/or concerns of top candidates. Assessing Candidates: - Conduct professional and thoughtful phone interviews that are infused with industry/role specific probing questions as the conversation/interview dictates. - Navigate difficult conversations in order to gather appropriate information. - Compare candidate phone interview notes and skills assessments with requisition specifications to determine if the candidate is a match for the role. - Apply consideration for factors relative to candidate fit to team and cultural fit. - Issue skills testing as needed and evaluate results (if process dictates). - Review background and reference information (if process dictates). Influencing the Hire: - Keep candidates engaged throughout process. - Continuously build talent pipeline to ensure there are multiple candidates in play at all times. - Keep hiring manager up to date on any market changes that would impact the hiring process or talent community. - Articulate a job offer and drives for candidate acceptance. - Partner with the hiring manager to ensure the offer is accepted by the candidate. Service Excellence: - Strict adherence to all regulations (OFCCP and all other compliance standards set forth). - Demonstrate segment/practice/industry expertise. - Work to deliver a strong candidate slate for each requisition. - Provide accurate and regular reporting of recruiting activities. - Identify perceived difficulties with searches and research solutions by collaborating with leadership (and hiring manager as appropriate). - Proactively and regularly communicates the status of each search to the hiring manager.   Qualifications   Education: - Bachelor’s degree in business, management, human resources or related field required. Equivalent experience may be considered. Experience: - Minimum of five or more years results-oriented recruiting experience working in an in-house, RPO or agency setting.   Functional/Technical Knowledge, Skills and Abilities Required: - Ability to showcase niche segment or industry expertise. - Ability to employ technologies in the recruiting process that create efficiencies. - Adhere to documentation and processes for compliance. - Experience utilizing deep web sourcing techniques.   About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at +1 877 797 3379 or at talent.acquisition@cielotalent.com
Job ID
2021-15100
Job Locations PH-Manila | PH
Posted Date 2 weeks ago(9/6/2021 7:16 AM)
Are you ready to accelerate your career? Join Cielo as a Recruiter! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.     Responsibilities   Finding Candidates:                                                    - Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements. - Review of candidates who have applied via the Applicant Tracking System (ATS). - Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process. - Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements. - Source candidates via resume databases, search engine and networking sites using Boolean search language. - Solicit and pursue referrals from business networks and/or internal referrals. - Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities. Engaging Candidates: - Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.). - Articulate value proposition to candidates who are interested in the job opportunity. - Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations. - Ensure candidates are provided with timely updates concerning the status of their applications and interviews. Assessing Candidates: - Draft and utilize phone interview templates appropriate to the job description. - Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions. - Issue skills testing as needed and evaluate results (if process dictates). - Review background and reference information (if process dictates). Influencing the Hire: - Keep candidates engaged throughout process, ensuring consistent communication on the status of the search. - Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations. - Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate. Service Excellence: - Strict adherence to all regulations (OFCCP and all other compliance standards set forth). - Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times. - Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts. - Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders. - Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward.   Qualifications   Education: - High school diploma required. Bachelor’s degree in business, management, human resources or related field is strongly preferred.  Experience: - Minimum of five or more years’ recruiting experience with demonstrated successes in a corporate, RPO or agency setting. Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools. Functional/Technical Knowledge, Skills and Abilities Required: - Proficient in Boolean search techniques for sourcing. - Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint. - Knowledge of common Human Resources principles, practices and metrics related to talent acquisition.     About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. 
Job ID
2021-15082
Job Locations PH-Manila
Posted Date 4 weeks ago(8/25/2021 7:49 AM)
Are you ready to accelerate your career? Join Cielo as a Delivery Leader- Acquisition & Coordination! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Delivery Leader – Acquisition & Coordination leads and mentors the Talent Acquisition Coordinator (TAC) team and manages the logistics of the overall recruitment process.     Responsibilities   Team Management and Leadership: - Perform a full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching, managing and developing employees; planning, assigning and directing work. - Own daily leadership of the team to meet established goals and metrics. - Establish regular communications with the team, such as 1-1 meetings and team meetings with established agendas. - Serve as front line escalation for client and Cielo Acquisition and Coordination issues/questions; escalate to senior leader and/or client partner as appropriate.   Analytics and Process Improvements: - Problem solve and provide best practices and process improvements throughout the talent acquisition cycle. - Train internal and external stakeholders on process. - Leverage strong analytical skills to audit processes, assess trends, create reports and tell the story with data. - Bill and run reports, including analysis and communication of results. - Create weekly, monthly and quarterly client metrics. - Identify and document process changes, such as process maps, team structure charts, detailed procedures, etc. Recruitment Logistics: - Provide oversight and/or perform following duties as team and/or client partner needs:  - Monitor offer and approval process to ensure accuracy. - Oversee creation/budgeting and proper use of Recruitment Marketing Plans. - Monitor the posting process to external resources such as job boards, social networking sites, etc. - Monitor posting positions to ATS to ensure accuracy and completion within the specified timeframe(s) with proper approval channels as needed. - Coordinate background, drug, and reference checking processes. - Ensure timely scheduling of phone, video and in-person interviews for Recruiters and Hiring Managers, and send weekly reports. - Coordinate orientation, drive pre-start date ‘keep warm’ experience, and reach out to new hires throughout the onboarding process as needed. - Other duties as assigned.   Qualifications   Education: - High school diploma or equivalent required. Bachelor’s degree strongly preferred.  Experience: - Minimum of 3+ years of experience in a business or office environment with a human resources and/or talent acquisition emphasis. - Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools. Functional/Technical Knowledge, Skills and Abilities Required: - Strong understanding of overall recruitment process and interview/onboarding logistics. - Ability to participate effectively in a team environment both virtually and multiple on-site locations including client sites and Cielo headquarters. - Strong proficiency in the Microsoft Office Suite.   About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. 
Job ID
2021-14914
Job Locations PH-Manila
Posted Date 1 month ago(8/15/2021 11:07 PM)
Are you ready to accelerate your career? Join Cielo as a Delivery Lead - Operations! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Delivery Lead - Operations is responsible for overseeing team performance across multiple disciplines. The Delivery Lead - Operations manages the logistics of the recruitment operations teams. The incumbent will also interact with various Cielo departments to incorporate Reporting & Analytics, Recruitment Marketing, and Cielo technology into team management and productivity.   Responsibilities   Team Management & Leadership: - Manage the general workflow of assigned team and delegates job assignment - Perform a wide range of managerial responsibilities, including interviewing, hiring, coaching, managing, and developing employees; planning, assigning, and directing work - Mentor and guide team members through necessary processes - Establish regular communications with the team, such as 1-1 meetings and team meetings with established agendas.   Recruitment & Operational Excellence: - Provide expertise on technology systems and functions (ex, Process flows, SkyRecruit, ATS) - Manage and document process changes requested by client, update in process map as well as in systems, and communicate changes to team. May design and/or recommend new or updated processes, team configuration, etc. as necessary - Ensure team is meeting Service Level Agreements (SLA's) by managing productivity through scorecards and appropriate metrics - Drive efficiencies to meet team outcomes Qualifications   Education:   - High school diploma or equivalent, required - Bachelor’s degree, preferred   Experience:   - 3+ years’ experience in recruitment or recruitment operations with demonstrated successes. - Previous supervisory experience, preferred - Experience using recruitment technologies such as Applicant Tracking - Systems (ATS) and social media tools.   Functional/Technical Knowledge, Skills and Abilities:   - Strong understanding of overall recruitment process - Sound judgment, data management and reporting experience and ability to handle complex information and client requests - Quantitative skills and continuous improvement methodologies - Ability to participate effectively in a team environment both virtually and multiple on-site locations including client sites and Cielo headquarters - Strong proficiency in Microsoft Office Suite         About Cielo Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.  
Job ID
2021-14821
Job Locations PH-Manila
Posted Date 2 months ago(7/22/2021 11:16 AM)
Are you ready to accelerate your career? Join Cielo as a Sourcer! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Sourcer works to proactively identify candidates through sophisticated sourcing techniques. Primary responsibility includes sourcing for hard-to-fill positions, as well as developing proactive recruitment marketing activities to support robust candidate funnels against client team hiring forecasts.   Sourcing and Recruitment Marketing Management: - Design and implement proactive sourcing services for a mix of roles as requested by Recruiters and Client Services leadership. - Develop passive candidate sourcing strategy and pipelines using various methods. - Deliver comprehensive support and consultation to business hiring groups in driving sourcing strategy. - Drive specialized passive candidate marketing plans to create talent communities. - Build and manage process to qualify candidates using the available job description information, references, technical screens and test sources. - Develop relationships across client services teams in order to understand their business and recruitment needs. - Promote the purpose and strategy of the Sourcing team and role so that stakeholders understand and value the services offered. - Deliver exceptional candidate slates by using well proven, passive candidate recruiting methodologies. Identify potential strategic talent and introduce to the business. - Drive operational excellence and compliance and set high sourcing standards. Ensure delivery against key metrics. - Manage and maintain diversity strategy to attract a diverse workforce to the company by hiring talented people of varied backgrounds, experiences and styles. - Effectively influence others to leverage social media tools in alignment with Cielo’s Brand strategy. - Take ownership of the Cielo candidate experience, ensure that it is a positive and respectful one. - Share best practices, industry and market intelligence data to Recruiters and client teams. Combine information (talent market trend, threats, opportunity, etc.) to be used for strategic business planning. Analytics and Process Improvements: - Problem-solve and provide best practices and process improvements throughout the sourcing and recruitment marketing process. - Leverage strong analytical skills to audit processes, assess trends, create reports and tell the story with data. - Identify and document process changes, such as process maps, team structure charts, detailed procedures, etc. - Other duties as assigned. - Other duties as Re Position Requirements Education: - High school diploma is required. - Bachelor’s degree is strongly preferred. Experience: - Minimum of 2+ years of results-oriented recruiting experience working in an in-house, RPO or agency setting with demonstrated successes specific to research and sourcing. - Strong experience in sourcing through various channels preferred Shift Schedule: - Amenable to work in 3rd shift   Functional/Technical Knowledge, Skills and Abilities Required - Strong proficiency in the Microsoft Office Suite. - Expert-level experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools. Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. 
Job ID
2021-14486
Job Locations PH-Manila
Posted Date 3 weeks ago(8/30/2021 10:34 PM)
  Are you ready to accelerate your career? Join Cielo as a Senior Global Learning & Development Business Partner! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Senior Global Learning & Development Business Partner has accountability for the development and continuous improvement of our people, enabling them to maximize their potential within our organization. The Senior Global Learning & Development Business Partner is responsible for designing, managing, and continuously improving Cielo’s L&D programs in partnership with key business and functional leaders and the Talent Management team   Responsibilities   - Identify training and development needs through job and needs analysis, appraisal outputs and regular consultation with account leaders, people managers and Human Resources Business Partners (HRBP). - Identifies organisational and capability development needs required to support business strategy (local and global) and translates organisational requirements into clear and specific L&D needs - Work collaboratively with regional senior business leaders and P&C colleagues, to complete a root cause analysis and develop practical solutions/produce programs aligned to relevant roles and functions. - Expand and continuously improve L&D programs based on the evolving needs of our business and each individual; conduct appraisals and support in devising individual learning plans. - Own, manage and continuously improve our programs working with the business to plan timings and volumes against our operational demand plans. - Assess the return on investment of our L&D programs and operate within budgets and demonstrates commercial impact of learning to the business - Produce training materials and deliver / manage the delivery of L&D programs. - Monitor and review the progress of trainees through questionnaires and discussions with managers. - Amend and revise programs as necessary to adapt to changes occurring in the work environment. - Assist line managers and business leaders to solve specific training problems, either on a one-to-one basis or in groups. - Coordinate training calendar, administer, record, and analyze feedback to evaluate programs. - Strong understanding of e-learning techniques and, where relevant, be involved in the creation and/or delivery of e-learning packages. - Keep up to date with developments in learning by reading relevant articles & whitepapers, networking with other L&D professionals, joining external L&D groups & governing bodies such as LinkedIn, CIPD, Gartner Connect and attending courses, seminars & webinars - Research new technologies and methodologies in workplace learning and present this research to regional and senior leaders. - Leads the development agenda in partnership with Global L&D Director - Creates and consults on the learning plan in conjunction with the business - Aligns L&D communications in business / region to fit culture - Works with peers to create solutions, balancing the team effort against personal goals - Acts as a deputy for Global L&D Director - Connects the local L&D strategy with global strategy • Identifies, builds, and maintains relationships with external suppliers - Other duties as assigned.   Education   - Bachelor’s degree required.   Experience   - Five or more years of results-oriented experience in learning and content development or instructional/curriculum design, delivery and evaluation of training in a corporate environment. Experience as proven subject matter expert (SME) in RPO/Talent Acquisition is preferred. - Prior experience within a talent acquisition function is required. - Four or more years Project Management experience is required.   Functional/Technical Knowledge, Skills and Abilities Required   - Strong facilitation skills delivering information in person and virtual, training, and written communication skills. - Strong consultative, project management skill with proven ability to collaborate with others. - Able to evidence creativity, interactivity, and engagement through facilitative training techniques. - Thrives on working at pace and demonstrating flexibility in a high-performance environment. - Passionate about learning & development, proactively keeping abreast of new innovations in techniques and methodologies. - Strong presentation skills in both design and delivery. - High personal credibility, able to engage and influence stakeholders at all levels in multiple regions - Strong cultural understanding and ability to navigate different solutions to meet different cultural needs - Ability to understand the bigger picture and create localized, scalable solutions that fit local and global needs. - Proven ability to consistently deliver excellent service to internal and external clients. - Natural inclination to coach and mentor others. - Strong leadership and interpersonal skills and interacts effectively across all levels of the organization. - Ability to create a comfortable learning environment that ensures the engagement of all learners, being especially sensitive to the unique needs of remote learners. - Forward-thinking, innovative approach and above all is passionate about giving employees the tools they need to be truly exceptional. - A track record of success as a learning expert with a strong understanding of the talent acquisition process. - Ability to work well with people. - Demonstrated innovation, creativity along with a deadline driven mindset. - Proficiency in Microsoft Office and Adobe Connect. - Knowledge of Articulate or other similar eLearning system. - L&D consultancy skills - Influencing and relationship skills; Ability to build relationships and partnerships with key leaders - Needs Analysis and Learning design - Facilitation and coaching - Commercial Acumen - 4 or more years’ experience in psychometric tools (DiSC, MBTI etc) including 360 coaching and feedback         About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.       
Job ID
2021-14477
Job Locations PH-Manila
Posted Date 3 months ago(6/29/2021 11:55 PM)
Are you ready to accelerate your career? Join Cielo as a Delivery Lead - Operations! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Delivery Lead - Operations is responsible for overseeing team performance across multiple disciplines. The Delivery Lead - Operations manages the logistics of the recruitment operations teams. The incumbent will also interact with various Cielo departments to incorporate Reporting & Analytics, Recruitment Marketing, and Cielo technology into team management and productivity.   Responsibilities   Team Management & Leadership: - Manage the general workflow of assigned team and delegates job assignment - Perform a wide range of managerial responsibilities, including interviewing, hiring, coaching, managing, and developing employees; planning, assigning, and directing work - Mentor and guide team members through necessary processes - Establish regular communications with the team, such as 1-1 meetings and team meetings with established agendas.   Recruitment & Operational Excellence: - Provide expertise on technology systems and functions (ex, Process flows, SkyRecruit, ATS) - Manage and document process changes requested by client, update in process map as well as in systems, and communicate changes to team. May design and/or recommend new or updated processes, team configuration, etc. as necessary - Ensure team is meeting Service Level Agreements (SLA's) by managing productivity through scorecards and appropriate metrics - Drive efficiencies to meet team outcomes Qualifications   Education:   - High school diploma or equivalent, required - Bachelor’s degree, preferred   Experience:   - 3+ years’ experience in recruitment or recruitment operations with demonstrated successes. - Previous supervisory experience, preferred - Experience using recruitment technologies such as Applicant Tracking - Systems (ATS) and social media tools.   Functional/Technical Knowledge, Skills and Abilities:   - Strong understanding of overall recruitment process - Sound judgment, data management and reporting experience and ability to handle complex information and client requests - Quantitative skills and continuous improvement methodologies - Ability to participate effectively in a team environment both virtually and multiple on-site locations including client sites and Cielo headquarters - Strong proficiency in Microsoft Office Suite         About Cielo Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.     
Job ID
2021-13765
Job Locations PH-Manila
Posted Date 4 months ago(5/14/2021 9:28 AM)
Are you ready to accelerate your career? Join Cielo as a Sourcing Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Sourcing Specialist is responsible for building talent pipelines for a designated client and identifying potential candidates for current and future hiring needs. In partnership with the recruitment team, the Sourcing Specialist leverages recruitment marketing, industry research, social media, and Cielo business intelligence to target and connect with passive candidates.    Responsibilities   - Implement traditional, creative, and targeted candidate attraction strategies - Develop subject matter expertise regarding functionality and search optimization - Provide research support to the recruitment team, including market or salary data, as needed - Incorporate Cielo proprietary software to establish candidate searches for assigned talent pipelines and positions - Utilize recruitment marketing, including social media, mobile, and email campaigns to cultivate and grow talent communities - Utilize proactive sourcing strategies to identify and connect with passive talent - Deliver comprehensive support and consultation to business hiring groups in driving sourcing strategy - Maintain and incorporate diversity initiatives to candidate attraction strategies, ensuring the talent communities include individuals of varied backgrounds, experiences, and styles - Conduct phone (or video) screens with passive and active candidates to determine qualifications against position requirements - Support recruitment team needs by reviewing active candidate applications against job requirements, utilize screening questions to qualify candidates for positions, and update recruitment systems, as necessary - Other duties as assigned      Qualifications    Education:   - High school diploma or equivalent, required - Bachelor’s degree, preferred.   Experience:   - 2+ years’ experience in a business or office environment, emphasizing customer experience and administrative task support - 1+ years of experience in building talent pipelines by having strong knowledge in basic Boolean language for searching databases. - Experience at navigating recruitment systems and portals   Functional/Technical Knowledge, Skills and Abilities required:   - Excellent verbal and written communication skills - Basic understanding of Applicant Tracking Systems (ATS) and other recruitment technologies utilized in candidate recruitment process - Ability to construct and utilize search strings - Proficiency with Microsoft Office Suite   About Cielo Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.
Job ID
2021-13389
Job Locations PH-Manila
Posted Date 5 months ago(5/6/2021 12:10 AM)
Are you ready to accelerate your career? Join Cielo as a Technology Support Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Technology Support Specialist helps to leverage technology and resolve technical issues in the recruitment process. As an expert in Applicant Tracking Systems and other recruiting technologies, the Technology Support Specialist will work with internal stakeholders to optimize their use of technology in Talent Acquisition.   Responsibilities: - Participate in the setup and optimization of Applicant Tracking Systems and other recruitment technology for internal stakeholders. Cielo uses many different ATS systems, so knowledge of multiple systems is necessary. - Independently address and resolve incidents and requests; log all incidents and requests in a Help Desk ticketing system. - Ensure a positive end-to-end customer experience and provides a single point-of-contact for the customer. - Respond to and resolve requests for technical information and training. - Participate in new client launches, ensuring alignment of process and technology including system setup and testing, and interfacing with teams to ensure smooth launch. - Leverage technology to enhance processes and participate in technology implementations with existing clients. - Work with 3rd party vendors to ensure seamless process delivery. - Champion technology internally across clients, fostering knowledge and optimization of technology to raise the bar throughout the organization.   Experience: - Must have 1+ years of results-oriented experience in implementing or optimizing systems, solutions, process improvements and analytics.   - Experience in Talent Acquisition is highly desirable. Education: - High School Diploma or equivalent experience.  Bachelor's degree strongly preferred. - Information Technology Infrastructure Library (ITIL) certification preferred.   Skills and Capabilities: - Expert skills working with one or more Applicant Tracking Systems. - Understanding of the recruitment process. - Proficient in Word, Excel, PowerPoint, Visio, Outlook, Internet and other related software. About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. 
Job ID
2021-13117
Job Locations PH-Manila
Posted Date 6 months ago(3/22/2021 9:59 PM)
Are you ready to accelerate your career? Join Cielo as a Recruitment Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Recruitment Specialist is responsible for supporting the recruitment team throughout the candidate recruitment process. The Recruitment Specialist acts as a brand ambassador for the client, and is responsible for sourcing qualified candidates for open positions.   Responsibilities - Timely review of applicants who have applied via the applicant tracking system. - Source candidates via resume databases and networking sites using basic Boolean search language. - Utilize proprietary software for establishing candidate searches, executing mobile and email campaigning to talent communities. - Identify perceived difficulties with searches and research solutions by collaborating with the recruitment team. - Proactively and regularly communicate the status of each search. - Reach out and connect with sourced leads to assess fit and interest in open positions. - Develop interview schedules to ensure qualified candidates are evaluated. - Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements. - Evaluate candidates against position requirements. - Provide research support to the recruitment team, including market or salary data. - Assist with administrative tasks. - Update candidate statuses in the appropriate recruitment systems (Applicant Tracking System, proprietary systems, etc.). - Effectively communicate with candidates via phone or video. - Ability to support multiple client accounts at one time. - Other duties as assigned.   Qualifications   Education: - High school diploma or equivalent required. Bachelor’s degree strongly preferred. Experience: - A minimum of two years of US Recruitment experience in an in-house, RPO, or agency recruitment environment supporting IT, Engineering, and or Healthcare clients - Proficiency in basic Boolean language for searching databases. - Experience at navigating recruitment systems and portals - Has basic understanding of Applicant Tracking Systems (ATS) or other recruitment technologies and viewing/actioning candidate profiles. Functional/Technical Knowledge, Skills and Abilities Required: - Basic understanding of Applicant Tracking Systems (ATS) or other recruitment technologies and viewing/actioning candidate profiles. - Proficiency in basic Boolean language for searching databases. - Proficiency with the Microsoft Office suite, including Outlook.   About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.
Job ID
2021-12672
Job Locations PH-Manila
Posted Date 4 weeks ago(8/26/2021 9:23 AM)
Are you ready to accelerate your career? Join Cielo as a Recruitment Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Recruitment Specialist is responsible for supporting the recruitment team throughout the candidate recruitment process. The Recruitment Specialist acts as a brand ambassador for the client, and is responsible for sourcing qualified candidates for open positions.   Responsibilities - Timely review of applicants who have applied via the applicant tracking system. - Source candidates via resume databases and networking sites using basic Boolean search language. - Utilize proprietary software for establishing candidate searches, executing mobile and email campaigning to talent communities. - Identify perceived difficulties with searches and research solutions by collaborating with the recruitment team. - Proactively and regularly communicate the status of each search. - Reach out and connect with sourced leads to assess fit and interest in open positions. - Develop interview schedules to ensure qualified candidates are evaluated. - Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements. - Evaluate candidates against position requirements. - Provide research support to the recruitment team, including market or salary data. - Assist with administrative tasks. - Update candidate statuses in the appropriate recruitment systems (Applicant Tracking System, proprietary systems, etc.). - Effectively communicate with candidates via phone or video. - Ability to support multiple client accounts at one time. - Other duties as assigned.   Qualifications   Education: - High school diploma or equivalent required. Bachelor’s degree strongly preferred. Experience: - A minimum of 2 or more years experience in either RPO or In-house setting supporting EMEA region. - Preferred experience in supporting accounts/clients within Oil & Gas, Semiconductor, Automotive, IT, Manufacturing and Retail industries Functional/Technical Knowledge, Skills and Abilities Required: - Basic understanding of Applicant Tracking Systems (ATS) or other recruitment technologies and viewing/actioning candidate profiles. - Proficiency in basic Boolean language for searching databases. - Proficiency with the Microsoft Office suite, including Outlook.   Shift Schedule - Amenable to work temporarily at home - Willing to work in a 2nd shift schedule (2PM - 11PM)   About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.
Job ID
2021-12068
Job Locations PH-Manila
Posted Date 3 months ago(6/24/2021 7:20 AM)
Are you ready to accelerate your career? Join Cielo as Talent Acquisition Coordinator! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!   Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.   The Talent Acquisition Coordinator is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. Additionally, the Talent Acquisition Coordinator facilitates a variety of logistical and recruitment activities to service a particular client program or teams.     Responsibilities   Logistics: - Assist with recruitment and interview process. - Schedule phone, video and in-person interviews for Recruiters and Hiring Managers. - Manage the offer process, including creating and routing offer letters for approval. - Coordinate background, drug, and reference checking processes. - Arrange travel, transportation and accommodation. - Coordinate all aspects of the on-boarding and off-boarding processes. - Provide other administrative support to recruiters as needed. Application Tracking Systems (ATS) Management: - Edit and post positions to Applicant Tracking System (ATS) accurately and within the specified timeframe(s) with proper approval channels. - Ensure candidate follows appropriate workflow within ATS. - Create and manage basic metrics reporting. Recruitment Marketing: - Utilize proprietary software for mobile and email campaigning to talent communities. - Work with local universities/colleges and technical programs as well as other resources in sharing career opportunities. - Track job posting information in a Recruitment Marketing Plan. - Post positions to external resources such as job boards, social networking sites, etc. - Other duties as assigned.   Qualifications   Education: - High school diploma or equivalent required. Bachelor’s degree strongly preferred. Experience: - Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills. Functional/Technical Knowledge, Skills and Abilities Required: - Knowledge of commonly-used concepts, practices, and procedures within talent acquisition strongly preferred. - Demonstrated proficiency with the Microsoft Office suite, including Outlook.   About Cielo   Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.   Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. 
Job ID
2020-11776