• Global Digital Director

    Job Locations US
    Posted Date 2 weeks ago(4/4/2018 10:56 AM)
    Job ID
  • Overview

    Are you ready to accelerate your career? Join Cielo as a Global Digital Director! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!


    Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.


    The Global Digital Director will focus on front end digital marketing strategies, solutions and services including:

    • Digital strategy
    • Owned: websites | mobile | apps | CRM | Engagement platforms | DAM
    • Earned: social media | crowdsourcing tools and platforms
    • Paid: digital marketing | advertising | SEO SEM
    • Content. Digital content creation and marketing

    As a senior member of the practice, the Global Digital Director you will have three core objectives:

    1. Devise, develop and lead Cielo's digital proposition for brand stakeholders
    2. Win and lead digital projects for external clients, aligning with Delivery Manager for operational delivery
    3. Support internal clients and stakeholders with digital solutions to enhance Brand and RPO partnerships and programs


    Solutions - knowledge

    • Development of inspiring and commercially effective digital strategies
    • Contributes best practice and thought leadership to support company-wide goals

    Customer - growth & optimization

    • Client talent digital strategy – design, implement & continuously optimize
    • Brand & RPO leader support, enabling core product/service revenues across new and existing clients
    • Portfolio budget ownership
    • Measure and maximize digital ROI through talent/business performance

    Operations - performance

    • Work with Senior Delivery Manager to oversee delivery of digital solutions
    • Facilitate service delivery aligning into account management & governance
    • Service excellence & continuous improvement
    • Work with the Senior Delivery Manager to drive MI & reporting including digital ROI
    • Contribute to successful delivery of brand, digital and communications budget performance

    Key Result Areas

    • Internal & external customers are delighted (ambassadorship and new revenue opportunities)
    • Progressive solutions are delivered to exceptional standards
    • Service expansion from existing clients
    • Current service efficiencies through successful automation




    • Bachelor’s or Master’s degree plus relevant marketing and/or digital vocational training preferred


    • Extensive experience in delivering digital brand, marketing and communications programs required. Employer marketing preferred but not essential
    • Digital, marketing agency, outsourcing or consulting experience preferred.
    • Expertise in working with data to generate impressive insight and strategy.
    • Extensive experience of sales, client management and service delivery, preferably including resourcing and/or talent management.

    Functional/Technical Knowledge, Skills and Abilities Required

    • Digitally curious and savvy
    • Excellent relationship building and sales/commercial skills

    About Cielo

    Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual top three leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.


    Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at +1 877 797 3379 or attalent.acquisition@cielotalent.com


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